Direct Fairways Issues and Resolution

Anyone ever use them or have issues with them?

I wanted to make a new post to edit out the word "scam" in the title because technically I got my money back, so it's not like I'm owed anything (only the time & effort it took to get refunded), but I also want to make sure other people can still get the info if they have issues, or if people are searching google for legitimacy. So the info in this thread is still very relevant. But I want to delete the original "Scam" post.

*Update* Anyone looking for info on how to get your money back, you need to go to the AZ State Attorney's website and fill out their form. DF will call you within two weeks to "Resolve" the issue. (at least that's how it worked for me)

Get the AZ State Attorney General involved. Do it, it's worth it. https://gateway-sis.azag.gov/PublicComplaint/begin.aspx

Get anything in writing, do not answer the phone. Not having it in writing is how you lose.

As with most things these days do not give out a credit card number unless it's a vendor or something you use regularly, Don't use a regular credit card, use something (anything) else.

The company contacted me to let me know they want to do better, so if you have issues you can try this link. https://www.directfairways.com/resolution-center

BUT if you do not get a resolution refer back to everything else posted in this thread. Contact the AZ Attorney General & the Better Business Bureau etc.

**Original post** Was about the name change which isn't a factor it's just so it shows for the merchant acct. They are still using the name Direct Fairways.