Users are prompted to restart their device daily, without MDM enforcing it.
We use Kandji as our MDM provider and had no major issues since migrating from Intune a year ago.
Recently a couple of users complained via Slack that their MacBook randomly prompts them for a restart (Apparently since migrating to Kandji which was a year ago).
We don't have any settings forcing users for reboots. App updates are not configured to require restarts. OS Updates are downloaded and the user is being prompted for installation with a delay option from Kandji.
I have requested and reviewed Kandji logs from affected users with the Kandji support team, but there wasn't any indicator that Kandji initiated the message. I was already assuming that would be the case, as the message shown below appears to not be a Kandji message but rather a generic macOS one.
One affected user said it happens once a day in the morning, others report that it happens randomly during the day.
Any ideas what could be triggering this?
