Dad's phone got stolen. So I was trying to block his vodafone number asap

Parents are going to a trip, out of state and dad's phone got stolen. Mom's phone has a bsnl sim and that stopped working too because that's the kind of bad luck they were having atm. They were already in a panic mode so I told them to just relax and I will take care of everything ( tbh, I wasn't so relaxed myself but still). I started to call to block the numbers. Vodafone customer care executive was so rude to me. I gave every detail he asked ( dad's name, grandpa's name, full address and last 4 digits of his aadhaar) but couldn't say the exact phone model. I asked for a minute and he said he can't hold phone as that's a helpline number. So I found the model and I called him back in a minute.Told him everything again and then he started telling me rudely that I did not tell him the full address ( I did btw). So I ended up repeating everything at this point. And I started losing it. I was having a bad day at office already. And I'm 5+ months pregnant. So things are pretty out of my hands sometimes. I kinda yelled and told him that " apni ki adou amay help korben? Apnake repeatedly ami details diye jachchi. Bipode porei to block korte chaichhi. Apni jodi kajta na koren, bole din." And he immediately said, "ok ok block kore dichchi". And then he proceeded to tell me the routine staff.

Idk I might have been wrong but I felt like this whole thing was so uncooperative. Unlike the other customer care service (BSNL).

This was just a rant. I am so upset. Anyway. Agam subho dipabali sabaike. Bhalo thakben.