Fuck just eat never again.

Ordered food. Driver came with the wrong food, which he took back. Told me to contact the restaurant. They didn’t answer after several attempts (over 10). Went through just eat for a refund, meanwhile ordered from elsewhere. Just eat get back to me in the morning and say they’re applying credit to my account? wtf. Hate these guys they’ve lost a customer for a lifetime.

Anyone had similar issues?

Edit* Seems like it’s fairly common issue with just eat. They’re a horrible unethical middle man company that don’t give a toss about you. I’ve now issued a chargeback through the bank so thanks to those that suggested that.

For people saying I should have just gone to the restaurant to collect, I was having a chill night in with the kids and opted to pay for delivery. It’s not about being lazy. Family time was more important to me in that moment. I normally collect.

And just for clarity I also normally use the takeaways own service but in this case just eat had a better promotion on for that restaurant than their own website so I opted for Just eat as the total order was actually cheaper through them. I would normally only use as a browsing catalogue like most folks seem to suggest.