Camera Issue

Has anyone else ever faced a issue that while using camera for KYC Purpose the Back Camera always opens up in ultra wide mode and not the normal mode which makes taking close up shots of KYC Documents an impossible task. I have failed to complete my KYC 6 Different Times. Is this a common occurrence and can it be fixed. I managed to complete them on another device as I couldn't find any solutions.

I tried various browsers for KYC Chrome Brave Edge Samsung Interent