Forged signature

I’m typically try not to be a Karen about these situations but I hit my breaking point with this situation today

I have Multiple Sclerosis which requires expensive medication as part of my treatment plan (for the rest of my life). With it being considered a speciality drug I can’t get it filled at any local pharmacy, so I have to get it shipped from a specialty pharmacy about 4 states away. This medication is worth ~$400 for a month’s supply, and not having it can cause my condition to worsen or send me into an episode.

I’ve had issues in the past with FedEx messing up my deliveries, so I request for all of my packages from this pharmacy to require a signature. Imagine my surprise when I get a notification saying my package was delivered and signed by me, when I never even got a knock on the door or my doorbell rang. They even misspelled my name. No delivery photo so I had to snoop around and to make matters worse they delivered it to the wrong house, being my neighbor who I’m not on good terms with. Thankfully he wasn’t home so I was able to retrieve my package.

What’s the point of requesting signature delivery if it’ll just be faked? I understand drivers have quotas to meet and probably 100+ more stops that day, but if this would’ve turned out worse where I couldn’t find it or wasn’t able to retrieve it at all it would’ve left me without crucial medicine and a lot of money gone. Thankfully this was the first time I experienced, but I hope it’s the last.

Would anything even happen if I tried reporting this or would it be a waste of time?