Why is Hubspot getting negative feedback?

Hi all,

I’ve been hearing a lot of mixed opinions about HubSpot lately. Some people swear by it and say it’s one of the best CRM tools out there, but others seem to have major complaints about it, whether it’s the steep learning curve, high costs, or lack of customer support.

Just for context, I’ve recently started using Warpleads to export unlimited/bulk leads and Apollo for targeted/niche leads, and I’m looking for the best CRM to manage and convert these leads efficiently. Given the volume of leads I’m dealing with, I want something that integrates well with my lead-generation tools and makes follow-ups smooth.

For those who’ve used HubSpot, why do you think it gets so much hate? Is it worth dealing with its complexity, or is there another CRM that’s easier and more effective for managing leads like mine?

Looking forward to hearing your experiences and suggestions!