How Are Gov / Edu SaaS Companies Navigating Budget Uncertainty?
Hey CSvengers,
With the latest round of government cutbacks and funding uncertainty, many SaaS companies serving FedGov and Education are feeling the impact—especially those reliant on grants, contracts, and multi-year funding cycles.
I’m curious how teams are adjusting their Customer Success strategies in response. Some challenges I’m seeing:
🚨 Delayed renewals or customers hesitant to commit long-term. 📉 Expansion slowdown as discretionary budgets shrink.
On the flip side, are there opportunities emerging? Like:
🧑🎨 Creative payment structures to help cash-strapped institutions. Everything from Multi-year discounts to deferred payment should be on the table.
Would love to hear how others in the space are adapting—what’s working vs what’s keeping you up at night?