Account hacked and money stolen, how I got it back

TLDR, if your account is ever compromised and you have money stolen from it that chase refuses to return, the easiest way to get it back is via small claims court.

Longer in detail ver.

in October 2024 i noticed some suspicious activity on my chase account, called chase fraud dept and they froze my account and alerted me to the fact that my email was also compromised. I had over 4000$ transferred out of my checking, all my CC points used, and 5000 in pending charges on my CC. Sadly i had no solid proof that this was not done by me, however if chase would simply check the IP addresses of the logins they would see it wasnt me.

After this i got control of my accounts again and submitted a claim to chase to get back 2000$ from my checking account (they cancelled the credit card charge and refunded the points without hassle) THey quickly denied this claim, so i called and asked for an explanation and they stated that i was the one who authorized the transactions via fingerprint on my phone. I asked them to provide evidence of how they came to this conclusion and was mailed a paper with 1 sentence that essentially said "you did it get fucked"

After this i went nuclear, submitted BBB complaints, CFPB cases, police report created. The CFPB complaint got me to the chase executive office where they assured me they would try to help, to no avail. I asked the executive office person if i could get a copy of my Login history to view the IP addresses but they said it was confidential and would not provide it to me unless i initiated legal action.

After this i decided my best course of action was to sue in small claims (i live in California) since the small claims court maximum amount is 3000$. I filed the required paperwork and even got my filing fees waived since i still have medicare.

Chase reached out to me to try to settle out of court for the amount that was stolen from me. I almost want to go to the hearing to see if they will give me my IP login history but i don't want to hassle with it at this point.