No way of getting in touch with anyone at AeroPrecision

Bought a gun on Dec 16th. Haven't heard anything from AeroP since purchase. Shows "Processing". Called over 10 times. Tried their Chat system on line, after waiting 2 hours I lost interest (tried this 3 times). Right now i'm in Qeue 31 and I've been waiting since 12:56CST. It's now 3:21 CST. I guess I'll just dispute the charge on my credit card. How hard is it to just reply/send an email on an order status.

Anyone else able to get in touch with them?